Bilingual Medical Scheduler - Front Desk & Appointments

The Rose, nonprofit breast health organization; Houston (TX); On-site; USD 38,000 - 48,000; Full time

Job summary

The Rose, nonprofit breast health organization, seeks a detail-oriented front desk coordinator to support patient scheduling and communications. This role handles phones, emails, appointment confirmations, and data entry into our system.

You will organize workflow, verify patient information, coordinate with clinical staff, and maintain accurate records while delivering compassionate service in a bilingual English/Spanish environment.

Qualifications

• 3–5 years scheduling experience in a medical office.
• Knowledge of insurance and multi-test scheduling.
• Multitask oriented.
• Bilingual English/Spanish required.

Responsibilities

• Answer calls for patient inquiries and schedule appointments.
• Return messages from appointment voicemail and online inquiries.
• Process and verify appointments and patient information; route to appropriate staff.
• Cross-train as needed and support special projects.

Skills

Scheduling

Phone & email handling

Bilingual English/Spanish

Insurance verification

Education

High school diploma or equivalent

Tools

Medical front desk software

Job description

The Rose, nonprofit breast health organization, seeks a detail-oriented front desk coordinator to support patient scheduling and communications. This role handles phones, emails, appointment confirmations, and data entry into our system.

You will organize workflow, verify patient information, coordinate with clinical staff, and maintain accurate records while delivering compassionate service in a bilingual English/Spanish environment.