Bilingual Medical Scheduler – Patient Appointments

The-Rose; Houston (TX); On-site; USD 25,000 - 33,000; Full time

Job summary

The-Rose in Houston, TX is seeking a skilled front desk scheduler to support patient access. This role answers phones and emails, schedules appointments, gathers insurance information, and enters data into our systems, ensuring a smooth patient flow.

The ideal candidate has 3–5 years scheduling in a medical office, bilingual English/Spanish, and the ability to multitask across insurance verification, online bookings, and special projects.

Qualifications

• High school graduate with 3–5 years scheduling experience in a medical office.
• Knowledge of insurance, multi-test scheduling, front desk duties.
• Multitask oriented.
• Bilingual (English/Spanish) required.

Responsibilities

• Answers phones and emails, schedules, and confirms appointments, and inputs customer data into company systems.
• Organizes workflow and appointment by reading and routing correspondence, collecting customer information, and managing assignments.
• Return messages from appointment voicemail, answering service, and Contact US website appointment inquiries.
• Work orders received and maintain Special Projects related to scheduling and confirmations.
• Perform other duties as assigned; cross-training as needed.

Skills

Multitasking

Bilingual English/Spanish

Customer service

Scheduling

Education

High school diploma

Job description

The-Rose in Houston, TX is seeking a skilled front desk scheduler to support patient access. This role answers phones and emails, schedules appointments, gathers insurance information, and enters data into our systems, ensuring a smooth patient flow.

The ideal candidate has 3–5 years scheduling in a medical office, bilingual English/Spanish, and the ability to multitask across insurance verification, online bookings, and special projects.