Bilingual Medical Receptionist – Welcoming Front Desk Pro

humana; Arlington (TX); On-site; USD 38,000 - 46,000; Full time

Job summary

Humana CenterWell Senior Primary Care is seeking a Medical Receptionist to warmly greet patients, schedule visits, and support clinical staff. Work onsite in a patient-focused environment, reporting to the Center Administrator.

If you have healthcare customer service experience and bilingual English/Spanish, you will help maintain accurate records and ensure smooth front-desk operations. This role offers 40 hours weekly with a pay range of $38,000–$45,800 annually, plus benefits and potential

Qualifications

• 1+ year of healthcare customer service experience (retail, hospitality, or call center also considered).
• Bilingual proficiency in English and Spanish—must pass proficiency exam before foreign language communication.
• Experience coordinating tasks, resources and schedules to ensure efficient workflow.
• Experience using MS Office for reporting, data analysis and workflow optimization.
• Experience improving patient care and experience.

Responsibilities

• Greet patients and visitors warmly, in person and over the phone, creating a welcoming atmosphere.
• Schedule and confirm patient appointments, manage calendars, and collaborate with medical staff to ensure efficient flow.
• Maintain accurate and confidential patient records using EMR and CRM systems.
• Update patient accounts and collect copays when needed.
• Handle incoming calls, respond to inquiries, and provide information with empathy.
• Keep the reception area clean, stocked, and organized.
• Help with supply orders, inventory management, and courier coordination.

Skills

Bilingual English/Spanish

MS Office

Healthcare customer service

Scheduling & coordination

Data entry

Tools

EMR systems

Job description

Humana CenterWell Senior Primary Care is seeking a Medical Receptionist to warmly greet patients, schedule visits, and support clinical staff. Work onsite in a patient-focused environment, reporting to the Center Administrator.

If you have healthcare customer service experience and bilingual English/Spanish, you will help maintain accurate records and ensure smooth front-desk operations. This role offers 40 hours weekly with a pay range of $38,000–$45,800 annually, plus benefits and potential