Bilingual Medical Front Desk - Fast-Paced & Friendly

Florida Urology Partners, LLC; Riverview (FL); Hybrid; USD 28,000 - 34,000; Full time

Job summary

Florida Urology Partners, LLC is seeking a sharp, bilingual (English/Spanish) Front Desk Receptionist for our busy urology practice located in a modern office building on Falkenburg Road. The role involves greeting patients, answering calls, scheduling appointments, and maintaining accurate patient information with strong organizational skills and attention to confidentiality.

Responsibilities include facilitating patient flow, collecting co-pays, and reconciling end-of-day totals while adhering

Qualifications

• Welcomes and greets patients and visitors in person or over the phone
• Answers the phone with polite, consistent etiquette
• Keeps reception area clean and organized
• Registers new patients and updates demographics with detailed information
• Facilitates patient flow by notifying providers of arrivals and delays
• Responds to inquiries in a courteous manner
• Monitors supplies and coordinates with staff
• Protects patient confidentiality and logs off computers when away
• Collects co-pays and balances; reconciles end-of-day collections
• Upholds HIPAA regulations

Responsibilities

• Greet patients and visitors at the front desk, in person or by phone.
• Answer and route calls with professional phone etiquette.
• Schedule and manage appointments for multiple providers.
• Maintain a clean, organized reception area and orderly waiting room.
• Register new patients and update existing records with accurate demographics.

Skills

Bilingual English/Spanish

Organizational skills

Phone etiquette

Customer service

Attention to detail

Tools

EHR

Job description

Florida Urology Partners, LLC is seeking a sharp, bilingual (English/Spanish) Front Desk Receptionist for our busy urology practice located in a modern office building on Falkenburg Road. The role involves greeting patients, answering calls, scheduling appointments, and maintaining accurate patient information with strong organizational skills and attention to confidentiality.

Responsibilities include facilitating patient flow, collecting co-pays, and reconciling end-of-day totals while adhering