Bilingual Front Office Medical Secretary / San Diego / Full Time (4562903)

METIS PRACTICE SOLUTIONS LLC; La Mesa (CA); On-site; USD 29,000 - 33,000; Full time

Job summary

San Diego Urology Associates is seeking a bilingual Front Office Medical Secretary for our La Mesa/Chula Vista center. You will check patients in and out, coordinate scheduling, and process payments while maintaining HIPAA compliance and a welcoming atmosphere for patients.

Ideal candidates have at least 2 years of medical front desk experience, strong organizational skills, and a proactive, friendly attitude in a busy setting. Bilingual Spanish is required.

Qualifications

• 2 years of experience in a receptionist role, preferably within a medical setting.
• Proficient in phone etiquette and managing multiple lines.
• Strong organizational skills and attention to detail.
• Demonstrated self-motivation and drive.
• Ability to multitask in busy environments.
• Record of consistent attendance.
• Experience in a medical office setting.
• Bilingual in Spanish required.

Responsibilities

• Greet patients and visitors warmly, maintaining eye contact upon entering the center.
• Exhibit friendliness and courtesy in interactions with patients and co-workers.
• Efficiently manage patient check-ins, appointment scheduling, and demographic verification.
• Collect co-pays and handle financial transactions with accuracy.
• Adhere to HIPAA regulations for patient information confidentiality.
• Inform patients of any appointment delays and manage concerns with professionalism.
• Schedule and confirm follow-up appointments.
• Handle incoming calls and direct them appropriately.
• Maintain a clean, organized front office, ensuring all supplies are well-stocked.
• Comply with all safety guidelines and policies.

Skills

Bilingual Spanish

Medical front desk experience

Phone etiquette

Organizational skills

Multitasking

Attendance reliability

Attention to detail

Job description

Description

Position: Bilingual Front Office Medical Secretary

Location: La Mesa and Chula Vista

Schedule: Full Time, shifts are between 7:30am-5pm

Hourly Range: $21.00 - 24.00 (based on level of experience)

About Us:

Our providers offer top of the line urological care for men and women and are dedicated to serving their patients with the highest level of care. Specializing in a range of urological treatments from bladder cancer to endourology, San Diego Urology Associates welcomes new patients to the practice.

Job Description:

The Front Office Medical Secretary plays a critical role in ensuring smooth coordination between patients, providers, and assisting in all front desk departmental functions. This position is responsible for checking patients in and out, obtaining necessary authorizations for outgoing imaging orders, and maintaining accurate documentation. The ideal candidate is highly motivated and organized, takes initiative, communicates clearly, can manage multiple priorities in a fast-paced healthcare environment and is responsible. It is imperative that you have an upbeat, positive attitude, be outgoing and enjoy working with people and patients.

Key Responsibilities:

• Greet patients and visitors warmly, maintaining eye contact upon entering the center.
• Exhibit friendliness and courtesy in interactions with patients and co-workers.
• Efficiently manage patient check-ins, appointment scheduling, and demographic verification.
• Collect co-pays and handle financial transactions with accuracy.
• Adhere to HIPAA regulations for patient information confidentiality.
• Inform patients of any appointment delays and manage concerns with professionalism.
• Schedule and confirm follow-up appointments.
• Handle incoming calls and direct them appropriately.
• Maintain a clean, organized front office, ensuring all supplies are well-stocked.
• Comply with all safety guidelines and policies.

Qualifications:

• 2 Years of experience in a receptionist role, preferably within a medical setting.
• Proficient in phone etiquette and managing multiple lines.
• Strong organizational skills and attention to detail.
• Demonstrated self-motivation and drive.
• Ability to effectively multitask in busy environments.
• Record of consistent attendance at previous employment.
• Prior experience in a medical office setting.
• Bilingual skills in Spanish required

San Diego Urology Associates is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, marital status, status as a protected veteran, or status as a qualified individual with disability.