Bilingual Lead Teller - Customer Experience Champion

PNC; Royersford (Montgomery County); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical/prescription drug coverage

401(k) with company match

Paid time off

Job summary

A leading financial institution is seeking a Lead Teller for its Royersford, PA branch. The role involves mentoring tellers to enhance customer experiences, engage with clients, and identify banking opportunities. Candidates must have at least 1 year of related experience, with bilingual Spanish preferred. The company offers a collaborative workplace culture with various benefits, including medical coverage, retirement plans, and vacation days.

Qualifications

• 1+ years of related experience required.
• Bilingual Spanish preferred.
• Coaching and mentoring skills needed.

Responsibilities

• Lead and mentor tellers to enhance customer experience.
• Engage with customers and identify banking opportunities.
• Ensure compliance with policies and procedures.

Skills

Customer Experience (CX)

Coaching Others

Identifying Opportunities

Banking

Digital Awareness

Education

High school diploma or GED

Job description

A leading financial institution is seeking a Lead Teller for its Royersford, PA branch. The role involves mentoring tellers to enhance customer experiences, engage with clients, and identify banking opportunities. Candidates must have at least 1 year of related experience, with bilingual Spanish preferred. The company offers a collaborative workplace culture with various benefits, including medical coverage, retirement plans, and vacation days.