Bilingual Teller — Elevate Customer Banking Experience

PNC; Scranton (Lackawanna County); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Spanish Speaking - Preferred

Benefits package

Job summary

PNC in Scranton, PA is seeking a bilingual Teller (English/Spanish preferred) to deliver a superior customer experience and process a variety of banking transactions. You will identify opportunities to introduce PNC products and refer customers to branch staff as needed.

This in-office role emphasizes customer focus, risk awareness, and teamwork. No degree is required, and training is provided to help you grow within retail banking.

Qualifications

• No degree required; flexible education path considered.
• Prior experience not required; combination of education and service acceptable.
• Employee development via training and mentorship provided.

Responsibilities

• Delivers a unique customer experience to improve financial wellbeing and loyalty.
• Identifies opportunities through conversations with customers and referrals to branch staff.
• Performs lobby engagement to connect with customers and position PNC products.
• Applies product and procedural knowledge to solve customer problems.
• Adheres to policies and ensures branch operations and maintenance transactions are accurate.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC in Scranton, PA is seeking a bilingual Teller (English/Spanish preferred) to deliver a superior customer experience and process a variety of banking transactions. You will identify opportunities to introduce PNC products and refer customers to branch staff as needed.

This in-office role emphasizes customer focus, risk awareness, and teamwork. No degree is required, and training is provided to help you grow within retail banking.