Bilingual Japanese-English Logistics Coordinator | Global Ops

Staffmark; Los Angeles (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Paid Holidays

Sick Leave

Vacation

401K

Bonus

Job summary

Staffmark in Los Angeles, CA is seeking a Japanese Bilingual Logistics Coordinator to manage day-to-day import operations near LAX, coordinating with overseas offices to ensure timely freight movement and accurate documentation. You will handle data entry, document checking, freight tracking, and communication via phone and email, while also supporting warehouse checks and basic cargo handling as needed.

Ideal candidates are fluent in Japanese and English, with strong customer-service skills,

Qualifications

• Bilingual in Japanese and English, able to read and write professionally.
• Strong communication and customer-service mindset.
• Excellent time management and ability to multitask in a fast-paced environment.
• Valid driver’s license and ability to drive company vehicle.
• Proficient with basic computer tasks, email, and data entry.
• Experience in import and logistics is a plus.

Responsibilities

• Coordinate and monitor daily shipments to ensure timely processing.
• Submit documents from overseas offices to Customs Brokers promptly.
• Track customs clearance with U.S. Customs and agencies and follow up as needed.
• Provide shipment status updates to customers and notify of delays or issues.
• Coordinate pickup and delivery schedules with customers, vendors, and internal teams.
• Support warehouse operations, verify piece counts on arrival, and assist with cargo handling.
• Monitor inventory levels in warehouse, cooler, or freezer facilities and assist with counts.
• Prepare freight quotes and help provide competitive pricing.
• Maintain accurate shipment, delivery, and fee records.
• Assist with vendor invoice review and customer billing per fee schedules.
• Build and maintain positive relationships with customers through timely communication.
• Stay informed about related regulations and share updates with customers.
• Perform additional administrative or operational tasks as assigned.

Skills

Japanese-English bilingual ability

Strong communication skills

Customer-service mindset

Time management

Driver's license

Basic computer skills

Import and logistics experience

Job description

Staffmark in Los Angeles, CA is seeking a Japanese Bilingual Logistics Coordinator to manage day-to-day import operations near LAX, coordinating with overseas offices to ensure timely freight movement and accurate documentation. You will handle data entry, document checking, freight tracking, and communication via phone and email, while also supporting warehouse checks and basic cargo handling as needed.

Ideal candidates are fluent in Japanese and English, with strong customer-service skills,