Job Title: Japanese Bilingual Logistics Coordinator
Location: Los Angeles, CA
Work Schedule
- Standard Hours: Monday to Friday, 9:00 AM to 6:00 PM.
- Overtime: Occasional extended hoursor overtime may be necessary to meet business demands and urgent deadlines.
- Weekend: One - Two times per month will be a required workday.
FLSA: Non-Exempt, direct-hire, full-time
Overview
A global logistics company seeks a Japanese Bilingual logistics Coordinator near Los Angeles International Airport. Reporting to the manager, the role involves coordinating day-to-day import operations in collaboration with overseas offices. Responsibilities include ensuring the timely movement of freight and information, performing data entry, document checking, filing, freight tracking, and communication via phone/email. The position also entails warehouse product checking and sorting for about 20%. The qualified candidate must be bilingual in Japanese and able to read and write Japanese professionally.
Essential Duties and Responsibilities Include, But Are Not Limited To:
- Coordinate and monitor daily shipments to ensure smooth and timely processing.
- Confirm that required documents are received from overseas offices and submit them promptly to Customs Brokers.
- Track customs clearance status with U.S. Customs and relevant government agencies and follow up when necessary.
- Communicate shipment status updates and notify customers of any delays, holds, or irregularities.
- Coordinate pickup and delivery schedules with customers, vendors, and internal teams.
- Support warehouse operations, including verifying piece counts upon arrival and assisting with basic cargo handling tasks when needed.
- Monitor inventory levels for shipments stored in warehouse, cooler, or freezer facilities, and assist with inventory counts.
- Prepare and issue freight quotes, working with the team to provide competitive pricing.
- Maintain accurate records of shipments, deliveries, fees, and system updates.
- Assist with file closing by reviewing vendor invoices, checking accuracy, and issuing customer billing according to agreed fee schedules.
- Build and maintain positive relationships with customers through timely and professional communication.
- Learn and stay informed about related regulations and share relevant updates with customers as needed.
- Perform additional administrative or operational support tasks as assigned by management
Qualifications
- Japanese-English bilingual ability
- Strong communication skills with a customer-service mindset, and the ability to work collaboratively within internal teams.
- Good time management skills with the ability to handle multiple tasks in a fast-paced environment.
- Ability to drive a company vehicle when required (valid driver’s license).
- Basic computer skills, including email and data entry.
- Experience in import and logistics is a plus.
Benefits
- 100% company provided Medical/Dental/Vision, Holiday, Sick Leave, Vacation, 401K, and bonus.