Bilingual International Banking Support Specialist

First Citizens Bank; Miami (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

First Citizens Bank is seeking an International Customer Service Representative in Miami to support the International Banking group. You will service foreign and domestic accounts, address inquiries, and assist with opening new customer accounts.

The role includes facilitating lending referrals and sales administrative tasks. Ideal candidates have 4 years in international banking client services and are bilingual in Spanish and Portuguese, with a Bachelor's degree or equivalent.

Qualifications

• Bachelor's Degree or High School Diploma or GED/Equivalent.
• 4 years of experience in international banking client services or financial services.
• Bilingual proficiency in Spanish and Portuguese is preferred.

Responsibilities

• Client Service: address inquiries and maintain open and new customer accounts.
• Sales Support: identify sales opportunities and refer to banking partners; assist with sales materials and calls.
• Documentation: conduct background check requests, clear documentation for new accounts, maintain data in the system.
• Relationship Development: provide personalized banking services to build long-term client relationships.

Skills

Bilingual Spanish & Portuguese

Education

Bachelor's Degree

High School Diploma or GED/Equivalent

Job description

First Citizens Bank is seeking an International Customer Service Representative in Miami to support the International Banking group. You will service foreign and domestic accounts, address inquiries, and assist with opening new customer accounts.

The role includes facilitating lending referrals and sales administrative tasks. Ideal candidates have 4 years in international banking client services and are bilingual in Spanish and Portuguese, with a Bachelor's degree or equivalent.