Client-Focused Universal Banker & Sales Specialist

First Citizens; Miami (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

First Citizens Bank is hiring a Sales and Service Representative in Miami to process transactions and support the branch team with customer service and referrals. You will educate customers on bank capabilities and assist in achieving branch sales goals.

The role emphasizes proactive outreach, teamwork, and adaptability to changing needs, with a focus on delivering excellent service and identifying opportunities for customers to use bank products and services.

Qualifications

• High School Diploma or GED.
• 6 months customer service experience.
• 1+ years of banking experience preferred.
• 1+ years of cash handling ($USD).
• Outbound sales calls experience a plus.

Responsibilities

• Process transactions and customer service requests in the branch.
• Identify and refer sales opportunities to the bank partners.

Skills

Communication

Customer Service

Sales

Adaptability

Teamwork

Flexibility

Education

High School Diploma or GED

Job description

First Citizens Bank is hiring a Sales and Service Representative in Miami to process transactions and support the branch team with customer service and referrals. You will educate customers on bank capabilities and assist in achieving branch sales goals.

The role emphasizes proactive outreach, teamwork, and adaptability to changing needs, with a focus on delivering excellent service and identifying opportunities for customers to use bank products and services.