Bilingual Intake Specialist (Spanish) – Front Desk & Billing

Indiana Health Centers, Inc.; South Bend, Northern (IN, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Retention bonus

No nights or weekends

Paid time off

Health insurance eligibility (Day 1)

401(k) with employer match

Life and disability coverages + HSA

Flexible leave programs

Wellness program with incentives

Employee assistance programs

Job summary

Indiana Health Centers, Inc. (IHC) is recruiting a bilingual (Spanish) Intake Specialist for the South Bend location. The role handles client income documentation, front-office paperwork, charts, and billing, ensuring efficient processing and excellent customer service in person and over the phone.

You will work with the clinic team to assemble income documents, enter data, and support daily reporting. The position requires Spanish fluency and strong attention to detail in a busy Federally

Qualifications

• Completion of a standard high school diploma or equivalent.
• One (1) year of prior experience in an office or health-related position.
• Fluency in Spanish language.

Responsibilities

• Greets clients and visitors to clinic and assists with check in process.
• M akes appointments and educates clients regarding documents they will need to provide at the time of service.
• Answers phones and accurately direct calls.
• Accurately enters, maintains, and retrieves data on IHC's computer system.
• Uses and maintains electronic medical record, accurately assembles income documents, and ensures client information is up to date and complete.
• Assists in timely completion of daily Batches, including migrant worker Batches, ensuring all information is complete and accurate on the superbill and that all supporting documents are attached.
• Assists in running daily Variance Report.
• Determines eligibility and signs up eligible clients for Medicaid or Medicare part D, refers eligible clients to WIC programs.

Skills

Spanish bilingual

Customer service

Data entry

Medicaid/Medicare knowledge

multitasking

Education

High school diploma or equivalent

Tools

EMR system

Billing software

Job description

Indiana Health Centers, Inc. (IHC) is recruiting a bilingual (Spanish) Intake Specialist for the South Bend location. The role handles client income documentation, front-office paperwork, charts, and billing, ensuring efficient processing and excellent customer service in person and over the phone.

You will work with the clinic team to assemble income documents, enter data, and support daily reporting. The position requires Spanish fluency and strong attention to detail in a busy Federally