Medicaid Intake & Billing Specialist

Indiana-Health-Centers,-Inc.; Bedford (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Indiana-Health-Centers,-Inc. is seeking an Intake Specialist to manage front-office tasks, verify income documents, and support billing processes. The role collaborates with staff to ensure accurate EMR handling and smooth clinic operations.

Responsibilities include greeting clients, scheduling, data entry, and assisting with Medicaid/Medicare applications. A Navigator license is required for certified intake, with bilingual skills preferred.

Qualifications

• High school diploma or equivalent required.
• At least 1 year of office or health-related experience.
• Indiana Navigator license required for Certified Intake Specialist.
• Bilingual preferred.
• Knowledge of Medicaid/Medicare processes is a plus.

Responsibilities

• Greets clients and assists with check-in.
• Makes appointments and educates clients on documents needed.
• Answers phones and directs calls.
• Enters and maintains data in IHC's system.
• Uses EMR and assembles income documents accurately.
• Assists in daily billing batches and paperwork.
• Determines Medicaid/Medicare eligibility and signs up eligible clients.
• Drafts payment plans as needed.

Skills

Customer service

Data entry

Office equipment

Communication

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

EMR / eCW

Job description

Indiana-Health-Centers,-Inc. is seeking an Intake Specialist to manage front-office tasks, verify income documents, and support billing processes. The role collaborates with staff to ensure accurate EMR handling and smooth clinic operations.

Responsibilities include greeting clients, scheduling, data entry, and assisting with Medicaid/Medicare applications. A Navigator license is required for certified intake, with bilingual skills preferred.