Intake & Eligibility Navigator

Socket.dev; Kokomo (IN); On-site; USD 21,000 - 30,000; Full time

Job summary

IHC in Indiana seeks an Intake Specialist to manage client income documentation, EMRs, and billing; greet clients, answer phones, schedule, and ensure accurate data. The role requires knowledge of Medicaid/Medicare eligibility, ability to explain programs, and ability to draft payment plans; Indiana Navigator license required.

Candidates should have HS diploma, 1 year office/health-related experience; bilingual preferred; strong communication and data entry skills; work with front office and

Qualifications

• HS diploma or equivalent.
• 1 year of office or health-related experience.
• Indiana Navigator license required.
• Bilingual preferred.

Responsibilities

• Greets clients and assists with check in.
• Answers phones and directs calls.
• Accurately enters and retrieves data in the clinic system.
• Uses EMR and assembles income documents for records.
• Determines Medicaid/Medicare eligibility and signs up eligible clients.
• Drafts payment plans for review.

Skills

Customer service

Communication

Data entry

Teamwork

Education

High school diploma or equivalent

Indiana Navigator license

Tools

Microsoft Word

Excel

Outlook

Electronic Medical Records (eCW)

Job description

IHC in Indiana seeks an Intake Specialist to manage client income documentation, EMRs, and billing; greet clients, answer phones, schedule, and ensure accurate data. The role requires knowledge of Medicaid/Medicare eligibility, ability to explain programs, and ability to draft payment plans; Indiana Navigator license required.

Candidates should have HS diploma, 1 year office/health-related experience; bilingual preferred; strong communication and data entry skills; work with front office and