Bilingual Insurance Sales & Customer Service Pro

Julia Johnson; Auburn (WA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

Vision insurance

401(k)

401(k) matching

Dental insurance

Job summary

Julia Johnson State Farm Insurance Agency is seeking a bilingual professional to grow from customer service into Property & Casualty sales, with opportunities to expand into Life & Health insurance. The role emphasizes building relationships, delivering excellent service in English and Spanish, and pursuing licensing in Washington.

This is a full-time position with development opportunities and a supportive team culture.

Qualifications

• Bilingual in English and Spanish with strong communication.
• Customer-focused with ability to resolve concerns.
• Sales-oriented with proactive outreach.
• Career-minded with willingness to develop in insurance sales.
• Coachable and eager to learn with accountability.
• Self-motivated, dependable, and hardworking.
• Organized and detail-oriented, managing multiple tasks.
• Tech-savvy and quick to learn new software.
• Team player contributing to a performance-driven environment.

Responsibilities

• Deliver exceptional customer service via phone, email, text, and in-person interactions in English and Spanish.
• Assist customers with policy inquiries, payments, coverage changes, insurance documentation, and claim questions.
• Build lasting customer relationships through proactive communication and follow-through.
• Maintain accurate customer records and efficiently manage service requests.
• Collaborate with team members and appropriate support departments to resolve customer needs.

Skills

Bilingual: English/Spanish

Customer-focused

Sales-oriented

Career-minded

Coachable

Self-motivated

Organized & detail-oriented

Technology-friendly

Team-oriented

Job description

Julia Johnson State Farm Insurance Agency is seeking a bilingual professional to grow from customer service into Property & Casualty sales, with opportunities to expand into Life & Health insurance. The role emphasizes building relationships, delivering excellent service in English and Spanish, and pursuing licensing in Washington.

This is a full-time position with development opportunities and a supportive team culture.