Bilingual Licensed Insurance Customer Service - Spanish

Tony Garibyan - State Farm Agency; Los Angeles (CA); Presencial; USD 28 000 - 39 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Hourly pay plus bonuses plus COMMISS

Group life insurance

Retirement plan

Valuable experience

Growth potential/Advancement

Resumo da oferta

Tony Garibyan - State Farm Agency is seeking a Bilingual Licensed Insurance Customer Service Representative (Spanish/English) to support clients and agents in Los Angeles, CA. The role requires active Property & Casualty, Life and Health licenses and strong communication skills.

Responsibilities include establishing relationships, responding to inquiries about coverage, billing, and claims, and educating customers on insurance options.

Qualificações

• Bilingual - Spanish/English (required)
• Property & Casualty license (required)
• Life and Health license (required)
• Excellent interpersonal communication — written, verbal and listening
• People-oriented with strong organizational skills

Responsabilidades

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Maintain a strong work ethic with a total commitment to success each day.

Conhecimentos

Bilingual Spanish/English

Property & Casualty license

Life and Health license

Excellent communication

People-oriented

Organizational skills

Self-motivated

Descrição da oferta de emprego

Bilingual Licensed Insurance Customer Service - Spanish

About this position

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Bilingual (Spanish/English) Licensed Insurance Customer Service Representative. Must have an active Property and Casually license.

We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Maintain a strong work ethic with a total commitment to success each and every day.

Benefits

• Hourly pay plus bonuses plus commissions
• Group life insurance
• Retirement plan
• Valuable experience
• Growth potential/Opportunity for advancement within my office

Requirements

• Bilingual - Spanish/English (required)
• Property & Casualty license (required)
• Life and Health license (required)
• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Able to learn computer functions
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to multi-task
• Provide timely and thorough activity reports to agent
• Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.