Bilingual Customer Service - Spanish

StaffMyAgency; Hewlett (NY); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Salary plus performance bonus

Growth potential/Advancement within my

Job summary

State Farm is seeking a bilingual (Spanish) Customer Service Representative to join a State Farm Agent Team Member role. No insurance experience required as training will be provided, with emphasis on value-based conversations and exceptional service.

As part of the team you will establish relationships, provide prompt support, educate customers on insurance options, and pursue licensing (Property & Casualty, Life and Health) to grow with the office.

Qualifications

• Excellent interpersonal and communication skills.
• People-oriented with strong organizational skills.
• Self-motivated, proactive, and detail oriented.
• Ability to obtain Property & Casualty license.
• Ability to obtain Life and Health license.
• Willing to complete licensing and training.

Responsibilities

• Establish customer relationships and follow up with customers.
• Provide prompt, accurate, and friendly customer service.
• Educate customers about insurance options using a needs-based review.
• Maintain a strong work ethic and commitment to success.

Skills

Excellent interpersonal skills

Excellent communication skills

People-oriented

Organizational skills

Self-motivated

Detail oriented

Proactive in problem solving

Job description

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Bilingual (Spanish) Customer Service Representative - State Farm Agent Team Member. Prior customer service experience is required, but insurance experience is not required as we will train the right person with the right skill set!

We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities include but not limited to:

• Establish customer relationships and follow up with customers, as needed
• Provide prompt, accurate, and friendly customer service.
• Use a customer-focused, needs-based review process to educate customers about insurance options
• Maintain a strong work ethic with a total commitment to success each and every day

As an Agent Team Member, you will receive...

• Salary plus performance bonus opportunities
• Growth potential/Opportunity for advancement within my office

Requirements:

• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Property & Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)
• Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education

Disclosure

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

We are an Equal Opportunity Employer and encourage applications from individuals of all backgrounds and experience levels.