Bilingual Insurance Generalist – Sales & Customer Service

State Farm Insurance Companies; Tempe (AZ); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Base salary $40k-$50k

Uncapped commissions

Bonuses

Paid time off

Group Life Insurance

Health Insurance

Growth opportunities

Job summary

State Farm Insurance Agencies in Tempe, AZ seeks a bilingual Insurance Generalist fluent in Spanish and English for sales and customer service. The role balances helping customers with identifying growth opportunities and requires the ability to discuss coverage options confidently.

Experience in insurance is preferred, but training is available for the right person with the right work ethic and personality. Licenses may be obtained if needed.

Qualifications

• Bilingual in Spanish and English is required.
• Property & Casualty license or ability to obtain one is required.
• Life & Health license or ability to obtain one is required.

Responsibilities

• Balance sales and customer service responsibilities.
• Develop leads, schedule appointments, identify customer needs, and recommend appropriate insurance products.
• Build and maintain strong customer relationships through proactive follow-up.
• Provide prompt, accurate, and friendly customer service.
• Assist customers with policy changes, coverage questions, billing inquiries, transfers, and other insurance-related needs.
• Identify cross-selling and additional coverage opportunities within the existing customer base.
• Follow up with prospects to develop new business and strengthen relationships.
• Educate customers on available insurance products and coverage options.
• Meet or exceed established sales and service goals.
• Maintain accurate customer information and documentation.
• Deliver a professional and positive customer experience in both Spanish and English.

Skills

Bilingual Spanish/English

Sales experience

Customer service

Education

Property & Casualty license

Life & Health license

Job description

Bilingual Insurance Generalist – Sales & Customer Service

Repost Job Date: 9/1/2026 2:44:46 AM

Location: TEMPE, AZ, 85283

Salary: $40000.0 - $55000.0/year

Experience: 0 Year(s)

$40,000–$50,000 Base Salary + Uncapped Commissions | Bonuses | Benefits | Growth Opportunity

Mauricio Leon-Risemberg – State Farm Agency in Tempe, AZ is seeking a Bilingual Insurance Generalist who is fluent in both Spanish and English to join our team.

This is a sales and customer service role, making it an excellent opportunity for someone who enjoys building relationships, helping customers, and also has the drive to identify opportunities and grow the business.

We are looking for an energetic, motivated professional who can provide a remarkable customer experience while confidently discussing insurance products and helping customers find coverage that fits their needs. Insurance experience is preferred, but we are willing to train the right person with the right personality, work ethic, and skill set.

Responsibilities

• Balance sales and customer service responsibilities
• Develop leads, schedule appointments, identify customer needs, and recommend appropriate insurance products
• Build and maintain strong customer relationships through proactive follow-up
• Provide prompt, accurate, and friendly customer service
• Assist customers with policy changes, coverage questions, billing inquiries, transfers, eligibility, and other insurance-related needs
• Identify cross-selling and additional coverage opportunities within the existing customer base
• Follow up with prospects and customers to develop new business and strengthen relationships
• Educate customers on available insurance products and coverage options
• Meet or exceed established sales and service goals
• Maintain accurate customer information and documentation
• Deliver a professional and positive customer experience in both Spanish and English

What We Provide

• $40,000–$50,000 base salary, depending on experience
• Uncapped commissions on top of base salary
• Excellent bonus potential for top performers
• Paid Time Off for personal time and vacation
• Group Life Insurance
• Health Insurance
• Valuable insurance and sales experience
• Growth potential and opportunities for advancement within the agency

Requirements

• Bilingual; Fluent in Spanish and English
• Property & Casualty license required or must be able to obtain
• Life & Health license required or must be able to obtain
• Insurance sales and/or customer service experience preferred
• Property & Casualty and Life & Health licenses preferred
• Previous sales experience preferred, including inside sales, outside sales, retail sales, or telemarketing
• Successful track record of meeting sales goals or quotas preferred
• Excellent written, verbal, and listening communication skills
• Strong customer service and relationship-building skills
• Self-motivated and goal-oriented
• Ability to effectively manage multiple priorities in a fast-paced environment
• Ability to identify customer needs and confidently recommend appropriate solutions
• Professional, positive attitude and strong work ethic

Why Join Our Team?

If you enjoy helping people, building relationships, and having the opportunity to earn more through your sales performance , this could be the right opportunity for you. You’ll have the opportunity to develop both your insurance knowledge and sales skills while becoming an important part of a growing State Farm agency.

If you are motivated to succeed and can see yourself thriving in a role that combines sales, service, and relationship building , please submit your resume. We will follow up with you regarding the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

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