Bilingual Insurance CSR | Mon-Fri, Training & Growth

BetOnYou Insurance Agency; Florida; Sur place; USD 25 000 - 34 000; Plein temps

Avantages offerts par ce poste

Hourly base salary + commission

PTO

Hands on training

Mon-Fri schedule

Career growth opportunities

Résumé du poste

Bet On You LLC in Florida is hiring a Customer Service Representative with 1+ year of insurance experience and bilingual Spanish skills. You will help customers understand policies, resolve questions, and support account updates in a fast-paced Allstate agency setting.

You’ll join a detail-oriented team that values customer focus, accuracy, and professional communication. This role offers weekday hours, ongoing training, and opportunities for growth in a collaborative office environment.

Qualifications

• Over one year of experience in the insurance industry.
• Bilingual in Spanish and English.
• Strong communication and customer service skills.
• Familiarity with CRM systems like Salesforce or Zendesk.

Responsabilités

• Answer calls and resolve inquiries with empathy and professionalism.
• Review policy details and update accounts accurately.
• Explain products and coverage options clearly.
• Support customer retention and cross-sell across lines.
• Document issues and track resolutions in CRM.

Connaissances

Insurance knowledge

Communication skills

Bilingual Spanish

Formation

Insurance license (440/2-20)

Outils

Salesforce

Zendesk

Description du poste

Bet On You LLC in Florida is hiring a Customer Service Representative with 1+ year of insurance experience and bilingual Spanish skills. You will help customers understand policies, resolve questions, and support account updates in a fast-paced Allstate agency setting.

You’ll join a detail-oriented team that values customer focus, accuracy, and professional communication. This role offers weekday hours, ongoing training, and opportunities for growth in a collaborative office environment.