Bilingual Insurance Account Representative

gobravvo; Silver Spring (MD); Vor Ort; USD 40.000 - 60.000; Vollzeit

Benefits dieser Stelle

Health insurance

401k retirement plan

Paid training and development

Zusammenfassung

gobravvo is seeking a Bilingual Insurance Account Representative in Gaithersburg, MD, to deliver bilingual customer service and sales support for insurance products. The role focuses on understanding client needs, presenting tailored solutions, and guiding applicants through policy questions and enrollment.

Training is provided, with an emphasis on professional growth and advancement. The position offers base salary, commission opportunities, and benefits within a fast-paced, collaborative team

Qualifikationen

• Fluent in Spanish and English for client interactions and sales support.
• Strong communication and interpersonal skills to build rapport with diverse clients.
• Experience in a sales or service role is preferred but not required for licensing.
• Self-motivated with a proactive, team-oriented approach.

Aufgaben

• Provide bilingual customer service and sales support for insurance products.
• Engage in value-based conversations to identify and address client needs.
• Assist clients with policy selection, applications, and coverage questions.
• Work in a collaborative, supportive, and professional environment.
• Develop and pursue leads to generate new business opportunities.
• Schedule appointments and follow up with existing and prospective clients.
• Market appropriate insurance products and services tailored to client needs.
• Establish and maintain strong customer relationships.
• Deliver prompt, accurate, and friendly customer service at every interaction.
• Support clients throughout the policy selection and enrollment process.
• Collaborate with team members to achieve agency sales goals.
• Maintain up-to-date knowledge of insurance products and regulations.

Kenntnisse

Bilingual Spanish-English

Sales experience

Customer service

Licensing readiness

Jobbeschreibung

The role of Bilingual Insurance Account Representative is designed for an individual who is fluent in both Spanish and English, bringing essential bilingual skills to a dynamic insurance office. This position focuses on delivering outstanding customer service and sales support for clients seeking insurance products. By joining a reputable insurance agency, candidates will benefit from comprehensive training and an environment that encourages professional growth and advancement. The opportunity to work as a Bilingual Insurance Account Representative provides a pathway to gain valuable industry experience while building lasting relationships with customers, all in a supportive and growth-oriented setting.

As a Bilingual Insurance Account Representative, you will play a direct role in the success of the agency by engaging clients in meaningful conversations, accurately assessing their needs, and offering tailored insurance solutions. Fluency in Spanish and English is essential, as you will assist a diverse clientele and ensure clear communication at every stage of the customer journey. The position requires a proactive approach, strong interpersonal skills, and the drive to exceed performance goals in a fast-paced, team-oriented environment.

This is an excellent opportunity for individuals who are motivated self-starters, eager to learn, and interested in a career with excellent income potential and opportunities for advancement. Prior insurance experience is not required, as the agency is committed to providing in-depth training for the right candidate. However, candidates must be willing to obtain the necessary Property and Casualty, as well as Life and Health, insurance licenses. The agency supports its employees throughout the licensing process, ensuring that new team members are set up for success.

In addition to professional development, the Bilingual Insurance Account Representative role offers a comprehensive compensation package, including a competitive base salary, commission opportunities, and a suite of benefits designed to support employee well-being and long-term career satisfaction. Employees enjoy paid time off, health insurance, a 401k plan, and access to paid training programs that foster skill development and industry expertise.

Working in Gaithersburg, MD, provides access to a vibrant and diverse community, which enhances the experience of serving a broad customer base. The area is known for its welcoming atmosphere and offers unique opportunities to connect with clients from various backgrounds, making every day rewarding and engaging.

The agency is committed to creating an inclusive and equitable workplace. All qualified applicants are encouraged to apply, regardless of background, ensuring a diverse team that reflects the community served. The agency provides equal employment opportunities and adheres to all applicable laws and regulations regarding fair employment practices.

Bilingual Insurance Account Representative - Summary

• Provide bilingual customer service and sales support for insurance products
• Engage in value-based conversations to identify and address client needs
• Assist clients with policy selection, applications, and coverage questions
• Work in a collaborative, supportive, and professional environment

Duties & Responsibilities

• Develop and pursue leads to generate new business opportunities
• Schedule appointments and follow up with existing and prospective clients
• Market appropriate insurance products and services tailored to client needs
• Establish and maintain strong customer relationships
• Deliver prompt, accurate, and friendly customer service at every interaction
• Support clients throughout the policy selection and enrollment process
• Collaborate with team members to achieve agency sales goals
• Maintain up-to-date knowledge of insurance products and regulations

Salary & Benefits

• Competitive base salary plus commission and bonus opportunities
• PTO, including vacation and personal/sick days
• Health insurance coverage for employees
• 401k retirement plan
• Paid training and ongoing professional development
• Potential for advancement within the agency

Qualifications & Requirements

• Fluency in both Spanish and English (bilingual required)
• Willingness and ability to obtain Property & Casualty and Life & Health insurance licenses
• Previous sales experience (inside, outside, retail, or telemarketing) preferred
• Exceptional communication skills (written, verbal, and listening)
• Self-motivated with a proactive approach to work
• Strong multitasking abilities and organizational skills
• Ability to build rapport and relate effectively to customers
• Insurance sales experience and active licenses are a plus

Ideal Candidate Snapshot

• Energetic, enthusiastic, and ready to grow with the agency
• Motivated by achieving goals and providing excellent customer experiences
• Strong interpersonal skills and a commitment to client satisfaction
• Adaptable, eager to learn, and willing to pursue professional licensing
• Values teamwork, integrity, and open communication

Other Relevant Information

• Comprehensive onboarding and ongoing training provided
• Supportive team environment with mentorship opportunities
• Opportunities for advancement based on performance and growth
• Inclusive, equitable workplace; all qualified applicants welcome