Bilingual Installer Service Lead - Parts & Delivery

O'Reilly Auto Parts

Marietta (GA)

Vor Ort

USD 21.000 - 34.000

Vollzeit

Vor 5 Tagen

Sei unter den ersten Bewerbenden

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Benefits dieser Stelle

Competitive wages & PTO

Stock Purchase Plan & 401k from Day 1

Medical, Dental, Vision Insurance with

Flexible Spending Account (FSA)

Team member health programs

Tuition assistance

Career growth opportunities

Zusammenfassung

O’Reilly Auto Parts seeks an Installer Service Specialist to service professional customers at the installer counter, oversee daily activity of delivery staff, and ensure timely order deliveries. The role emphasizes hands-on mechanics knowledge, strong communication, and exceptional customer service in a busy store setting.

Bilingual candidates are encouraged to apply and will work with Sales Specialists to provide superior service.

Qualifikationen

Strong background in mechanics.
Above average communication skills.
Hands-on knowledge of automotive repairs.
ASE Certification.
Fluency in multiple languages (Spanish is highly desired).

Aufgaben

Develop sales relationships with installers/professional customers.
Take orders over the phone and online, invoice orders, and direct delivery personnel for timely, accurate deliveries.
Ensure delivery vehicles are serviced and maintained per company standards.
Verify product, warranty parts and cores are billed before customers leave.
Assist on front and retail counters and support backroom duties as needed.
Process customer labor claims quickly and efficiently.

Kenntnisse

Mechanics

Communication

Spanish fluency

Automotive repair knowledge

Ausbildung

ASE Certification

Jobbeschreibung