Installer & Parts Services Lead (Bilingual)

O'Reilly Auto Parts; Dallas (TX); Presencial; USD 28.000 - 41.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid time off

401k with employer contributions

Medical, dental, & vision insurance

Tuition assistance

Career growth opportunities

Descripción de la vacante

O'Reilly Auto Parts seeks an Installer Service Specialist to support professional customers at the installer counter, directing daily delivery activities and ensuring accurate, timely order fulfillment. Bilingual candidates are encouraged to apply, with a focus on mechanics and excellent communication skills to build strong customer relationships.

The role involves overseeing delivery scheduling, processing orders, and coordinating with sales teams to provide superior service to professional

Formación

• Strong background in mechanics.
• Above-average communication skills.
• Fluency in multiple languages (Spanish is highly desired).

Responsabilidades

• Develop sales relationships with installers/professional customers.
• Take and process customer orders by phone and online, invoice orders, and direct parts for delivery.
• Coordinate with delivery specialists to ensure timely order delivery and accurate staging of parts.
• Assist with front/back counter duties and backroom tasks as needed.
• Support warranty/returns processing and ensure proper tagging/labeling of items.

Conocimientos

Strong mechanical background

Excellent communication skills

Spanish language (desirable)

Educación

ASE Certification

Descripción del empleo

O'Reilly Auto Parts seeks an Installer Service Specialist to support professional customers at the installer counter, directing daily delivery activities and ensuring accurate, timely order fulfillment. Bilingual candidates are encouraged to apply, with a focus on mechanics and excellent communication skills to build strong customer relationships.

The role involves overseeing delivery scheduling, processing orders, and coordinating with sales teams to provide superior service to professional