Bilingual Installer & Parts Service Lead

O'Reilly Auto Parts; Oak Park (MI); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

401k with employer contributions

Medical, dental, vision insurance

Tuition assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts seeks an Installer Service Specialist to enhance relations with professional customers. This role includes taking orders, overseeing delivery standards, and ensuring efficient returns.

Successful candidates will have a strong background in mechanics and excellent communication skills. Fluency in Spanish is a plus. O'Reilly promotes growth and stability through its career development programs.

Qualifications

• Strong background in mechanics required.
• Above average communication skills required.
• Hands-on knowledge of automotive repairs desired.
• Fluency in multiple languages, especially Spanish, is highly desired.

Responsibilities

• Develop sales relationships with installers/professional customers.
• Take customer orders accurately over the phone and online.
• Oversee delivery vehicles and ensure maintenance standards.
• Verify product/merchandise billing before customer departure.
• Assist with customer labor claims and processing.

Skills

Mechanics background

Communication skills

Education

ASE Certification

Job description

O'Reilly Auto Parts seeks an Installer Service Specialist to enhance relations with professional customers. This role includes taking orders, overseeing delivery standards, and ensuring efficient returns.

Successful candidates will have a strong background in mechanics and excellent communication skills. Fluency in Spanish is a plus. O'Reilly promotes growth and stability through its career development programs.