Pro Parts Installer & Service Lead (Bilingual)

O'Reilly Auto Parts; Cedar Lake (IN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

Stock purchase plan

401k with contributions

Medical insurance

Dental insurance

Vision insurance

Tuition assistance

Job summary

O'Reilly Auto Parts is seeking an Installer Service Specialist to service professional customers through the installer counter. This role involves developing relationships with installers, managing customer orders, and ensuring timely deliveries.

The ideal candidate should have a strong mechanics background, good communication skills, and be fluent in multiple languages—Spanish is highly desired. The position offers a competitive compensation package and opportunities for career growth.

Qualifications

• Strong background in mechanics.
• Above average communication skills.

Responsibilities

• Develop sales relationships with installers/professional customers.
• Take customer orders accurately over the phone and online.
• Ensure delivery vehicles are serviced and maintained.
• Verify all product/merchandise before customer leaves the store.
• Assist with customer labor claims processing.

Skills

Mechanics background

Communication skills

Automotive repairs knowledge

Fluency in multiple languages

Education

ASE Certification

Job description

O'Reilly Auto Parts is seeking an Installer Service Specialist to service professional customers through the installer counter. This role involves developing relationships with installers, managing customer orders, and ensuring timely deliveries.

The ideal candidate should have a strong mechanics background, good communication skills, and be fluent in multiple languages—Spanish is highly desired. The position offers a competitive compensation package and opportunities for career growth.