Inbound Sales Specialist – $20+/hr + Incentives

Jobtome; Pleasant Garden (NC); On-site; USD 23,000 - 32,000; Full time

Job summary

Spectrum is seeking a results-driven sales professional to connect customers with Spectrum cable, internet, home phone, and mobile options. You will assess needs, explain product benefits, and present bundled solutions to maximize value.

The role involves hitting weekly and monthly targets while delivering exceptional service. Join a dynamic team with competitive pay starting at $20/hour plus incentives that can push earnings beyond $110,000 annually.

Qualifications

• High school diploma or equivalent.
• 1+ year of sales experience.
• 1+ year of customer service or call center experience.
• 0.5 year of sales experience or 0.25 years demonstrated sales success at Spectrum.

Responsibilities

• Engage customers by evaluating needs and recommending Spectrum products and services.
• Educate customers on product features and benefits, promoting bundled solutions for maximum value.
• Consistently achieve weekly and monthly sales targets by applying effective sales techniques.
• Build trust and rapport with new, existing and former customers to encourage long-term loyalty.
• Address retention calls and resolve billing inquiries, ensuring customer satisfaction and retention.
• Maintain up-to-date knowledge of Spectrum campaigns, pricing and product offerings to answer all customer questions.
• Demonstrate professionalism and courtesy in every interaction, supporting efforts to simplify the purchasing experience.

Skills

Bilingual: English/Spanish

Sales skills

Customer service oriented

Multitasking

Education

High school diploma or equivalent

Tools

Billing systems

Computer proficiency

Job description

Spectrum is seeking a results-driven sales professional to connect customers with Spectrum cable, internet, home phone, and mobile options. You will assess needs, explain product benefits, and present bundled solutions to maximize value.

The role involves hitting weekly and monthly targets while delivering exceptional service. Join a dynamic team with competitive pay starting at $20/hour plus incentives that can push earnings beyond $110,000 annually.