Bilingual Immigration Intake Specialist - Sales

Lisinski Law Firm; New York (NY); On-site; USD 39,000 - 43,000; Full time

Benefits offered by this job

401k Match

Health Savings Account or Flexible-Sp.

Dependent Care FSA

Basic Life Insurance

Voluntary Life & AD&D

Disability Insurance

Hospital Indemnity Insurance

Employee Assistance Program

Paid Time Off

Job summary

Lisinski Law Firm in New York, NY seeks an Intake Specialist to drive client engagement and revenue for its humanitarian immigration practice. You will conduct consultations, assess eligibility, explain pricing, collect an initial down payment, and move prospects toward signing.

Empathy, accuracy, and clear communication are essential to build trust and convert inquiries into engagements. Applicants with 1–3 years in consultative sales, CRM experience (Litify/Salesforce preferred), and comfort

Qualifications

• High School diploma or equivalent experience.
• 1-3 years of demonstrated, quota-carrying consultative sales experience—in person, over the phone, or both.
• CRM proficiency, including accurate data entry, activity logging, and pipeline tracking (Litify/Salesforce preferred).
• Phone and video consultation platform proficiency (Amazon Connect preferred).
• Action Oriented—drives consultations to clear outcomes with urgency and ownership.
• Collaborates with managers and teammates for approved exceptions, training, and alignment.

Responsibilities

• Conduct one-on-one consultations—in person or over phone/video—with prospective clients, assess immigration situation, match to the right case type, and close the engagement with confidence and empathy.
• Meet or exceed KPI targets including lead-to-client conversion rate, down payment collected, case value, and speed-to-sign.
• Navigate pricing concerns and resistance with confidence and empathy using the firm's framework, with manager involvement for approved exceptions only.
• Learn, memorize, and stay current on all case types offered by the firm based on attorney guidelines and training.
• Follow up relentlessly with all open leads to answer questions, address concerns, and move prospects toward a decision.
• Walk clients through case pricing and payment options, obtaining manager approval for non-standard plans.
• Manage the full consultation-to-conversion workflow and maintain accurate CRM records.
• Participate in weekly legal and sales training to build immigration knowledge and consultative selling skills.
• Embed the firm's commitment to dignity, access, and empowerment in every interaction.

Job description

Lisinski Law Firm in New York, NY seeks an Intake Specialist to drive client engagement and revenue for its humanitarian immigration practice. You will conduct consultations, assess eligibility, explain pricing, collect an initial down payment, and move prospects toward signing.

Empathy, accuracy, and clear communication are essential to build trust and convert inquiries into engagements. Applicants with 1–3 years in consultative sales, CRM experience (Litify/Salesforce preferred), and comfort