Bilingual Front Office Coordinator

Solano Law Firm

Birmingham (AL)

On-site

USD 26,174 - 30,307

Full time

14 days+

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Benefits offered by this job

Medical Benefits

15 Paid PTO Days

14 Paid Holidays

Full-Time Employment

Monday-Friday Schedule

Professional Development

Meaningful Work

Job summary

Solano Law Firm in Birmingham, Alabama seeks a bilingual Front Office Coordinator to greet clients, manage a multi-line phone system, schedule consultations, and coordinate attorney calendars. The role requires professional bilingual fluency and a passion for meaningful client experiences.

You will support daily office operations, maintain client records, and assist with administrative projects in a fast-paced environment. Growth opportunities exist within the firm.

Qualifications

Fluent in English and Spanish (written and verbal).
2+ years of receptionist, administrative, hospitality, banking, healthcare, or customer service experience.
Experience scheduling appointments.
Proficiency in Microsoft Word, Outlook, and Excel.
Strong attention to detail.
High School Diploma or GED.
Bonus points if you’ve worked in a law firm—but it’s not required. We can teach legal. We can’t teach attitude.

Responsibilities

Greeting clients and visitors with warmth and professionalism.
Managing a high-volume multi-line phone system.
Scheduling consultations and maintaining attorney calendars.
Providing bilingual communication in English and Spanish.
Collecting and documenting client information accurately.
Coordinating communication between clients and legal teams.
Maintaining accurate client files and records.
Assisting with administrative projects and daily office operations.
Preparing meeting rooms for consultations and team meetings.
Helping create an exceptional client experience from the very first interaction.

Skills

Bilingual English/Spanish

Receptionist experience

Customer service

Microsoft Office

Education

High School Diploma or GED

Job description

Bilingual Front Office Coordinator

Solano Law Firm Birmingham, Alabama, United States

About this position

We’re looking for an exceptionalbilingual (English/Spanish)Receptionist & Office Coordinator who is passionate about helping people, thrives in a fast-paced environment, and takes pride in creating outstanding client experiences. Because we proudly serve both English- and Spanish-speaking clients,professional fluency in both languages is required.

Be the Reason Someone Feels Hope.

Imagine answering a phone call from someone who is scared, overwhelmed, and doesn’t know where to turn.
Your kindness.
Your professionalism.
Your ability to stay calm.
Could completely change how that person feels.

At Solano Law Firm, we help immigrants build better futures. Every day, our team has the opportunity to make a real difference in the lives of individuals and families—and it all starts with the very first impression.

We’re looking for a bilingual Front Office Coordinator who loves serving people, thrives in a fast-paced environment, and takes pride in creating exceptional client experiences.

If you’re looking for more than “just another receptionist job,” we’d love to meet you.

Why You’ll Love Working Here

Competitive Pay:(based on experience)

$19/hour: Meets the requirements, solid experience.

$20/hour: Strong experience, excellent customer service, minimal training needed.

$21- $23/hour: Exceptional candidate with leadership potential and a proven track record.

Medical Benefits
15 Paid PTO Days and an additional PTO day each year
14 Paid Holidays
Full-Time, Stable Employment
Monday-Friday Schedule
Ongoing Professional Development
Meaningful Work That Makes a Difference

This Might Be the Perfect Job If

People naturally describe you as

Organized
Reliable
Friendly
Calm under pressure
Detail-oriented
Someone who always figures things out

You genuinely enjoy helping people and take pride in making every interaction a positive one.

You don’t wait to be asked—you naturally jump in and help wherever needed.

What You’ll Do

As the first face and voice of our firm, you’ll help create an exceptional experience for every client who walks through our doors or calls our office
Your responsibilities will include:
Greeting clients and visitors
Managing our multi-line phone system
Scheduling consultations
Coordinating attorney calendars
Providing bilingual communication in English and Spanish
Maintaining accurate client records
Assisting with administrative projects
Supporting daily office operations
Organizing incoming mail and deliveries
Helping create an organized, welcoming office environment
Every day will be a little different—which keeps the work exciting
Loves helping people.
Communicates professionally.
Enjoys staying organized.
Can confidently manage multiple priorities.
Treats every client with compassion and respect.
Works well both independently and as part of a team.

We’re Looking For Someone Who

Loves helping people.
Communicates professionally.
Enjoys staying organized.
Learns new technology quickly.
Can confidently manage multiple priorities.
Treats every client with compassion and respect.
Works well both independently and as part of a team.

Preferred Qualifications

Fluent in English and Spanish
2+ years of receptionist, administrative, hospitality, banking, healthcare, or customer service experience
Experience scheduling appointments
Comfortable using Microsoft Office
Strong attention to detail
High School Diploma or GED
Bonus points if you’ve worked in a law firm—but it’s not required. We can teach legal. We can’t teach attitude.

This Isn’t Just a Receptionist Position.

Many of our team members have grown into leadership, legal support, operations, and administrative management roles.

If you’re dependable, eager to learn, and willing to grow, we’ll invest in your development.

We’re looking for someone who wants to build a career—not simply find their next job.

Compensation:

$19 - $22 hourly

Responsibilities:

What You’ll Do

As the first point of contact for clients, you’ll play one of the most important roles in our organization.

You’ll help ensure every client receives exceptional service while helping our office operate efficiently every day.

Your responsibilities will include:

Greeting clients and visitors with warmth and professionalism
Managing a high-volume multi-line phone system
Scheduling consultations and maintaining attorney calendars
Providing bilingual communication in English and Spanish
Collecting and documenting client information accurately
Coordinating communication between clients and legal teams
Maintaining accurate client files and records
Assisting with administrative projects and daily office operations
Preparing meeting rooms for consultations and team meetings
Helping create an exceptional client experience from the very first interaction
Keeping reception, conference rooms, and common areas organized and client-ready
Monitoring and maintaining office, kitchen, and hospitality supplies
Coordinating office deliveries, mail, and vendor visits
Preparing workspaces and meeting rooms for attorneys and hybrid team members
Identifying office needs before they become problems and proactively finding solutions
Helping maintain a clean, organized, and welcoming office environment
Assisting with operational projects, office improvements, and special events as needed

Help Keep Our Office Running Smoothly

Because many of our attorneys and team members work in a hybrid environment, you’ll also serve as the person who helps keep our Atlanta office organized, welcoming, and operating at its best
You’ll take ownership of creating an office environment that reflects the professionalism and excellence clients expect

We’re looking for someone who naturally notices the details, enjoys creating order, and takes pride in keeping an office running smoothly.

Qualifications:

Required

Fluent in both English and Spanish (written and verbal)
Two or more years of experience in reception, administration, hospitality, banking, healthcare, customer service, or another client-facing role
Excellent communication and interpersonal skills
Strong organizational and multitasking abilities
Proficiency in Microsoft Word, Outlook, and Excel
High School Diploma or GED

Preferred