Receptionist

Canizares-Law-Group,-LLC; Miami (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

Employee discounts

Health insurance

Paid time off

401(k) matching

Company parties

Dental insurance

Free uniforms

Parental leave

Training & development

Vision insurance

Job summary

Canizares Law Group, LLC in Miami, FL is seeking a professional and compassionate bilingual Receptionist to join our immigration law practice. The role supports clients in English and Spanish, handles calls, scheduling, and general administrative tasks in a fast-paced environment.

You will answer and route calls, schedule consultations, document client information, and coordinate with attorneys. The position is full-time, in-office, with benefits and growth opportunities; prior law-office or

Qualifications

• Bilingual (English and Spanish) required or Spanish a plus
• Experience in receptionist, customer service, call center, sales, or law-office preferred
• Excellent verbal and written communication skills
• Strong customer-service and interpersonal skills
• Ability to multitask, prioritize responsibilities, and work efficiently
• Strong attention to detail and accurate data-entry
• Professional, dependable, empathetic, and team-oriented
• Comfortable learning and using multiple computer and telephone systems

Responsibilities

• Answer and route incoming calls professionally.
• Assist prospective and current clients in English and Spanish.
• Schedule, confirm, and follow up on legal consultations.
• Explain consultation options and payment requirements.
• Follow up with prospective clients through phone calls and text messages.
• Accurately document calls, messages, and client information in the firm’s systems.
• Process consultation payments and provide appropriate confirmations.
• Monitor voicemails and return messages promptly.
• Coordinate appointment availability with attorneys and other departments.
• Maintain confidentiality of client and firm information.
• Meet established performance expectations for call handling, follow-ups, documentation, and scheduled consultations.
• Provide general administrative support as needed.

Skills

Bilingual (English and Spanish)

Job description

Benefits:

• 401(k)
• Employee discounts
• Health insurance
• Paid time off
• 401(k) matching
• Company parties
• Dental insurance
• Free uniforms
• Parental leave
• Training & development
• Vision insurance

Canizares Law Group, LLC, an established immigration law firm serving clients nationwide, is seeking a professional and compassionate Bilingual Receptionist to join our Miami office.

The ideal candidate is organized, dependable, comfortable working in a fast-paced environment, and committed to providing excellent service to clients. Because this position is often the first point of contact for individuals seeking legal assistance, strong communication skills and empathy are essential.

Responsibilities

• Answer and route incoming calls professionally.
• Assist prospective and current clients in English and Spanish.
• Schedule, confirm, and follow up on legal consultations.
• Explain consultation options and payment requirements.
• Follow up with prospective clients through phone calls and text messages.
• Accurately document calls, messages, and client information in the firm’s systems.
• Process consultation payments and provide appropriate confirmations.
• Monitor voicemails and return messages promptly.
• Coordinate appointment availability with attorneys and other departments.
• Maintain confidentiality of client and firm information.
• Meet established performance expectations for call handling, follow-ups, documentation, and scheduled consultations.
• Provide general administrative support as needed.

Qualifications

• Bilingual (English and Spanish is a plus!)
• Previous receptionist, customer service, call center, sales, or law-office experience is preferred.
• Excellent verbal and written communication skills.
• Strong customer-service and interpersonal skills.
• Comfortable speaking with prospective clients and helping them schedule paid consultations.
• Ability to multitask, prioritize responsibilities, and work efficiently.
• Strong attention to detail and accurate data-entry skills.
• Professional, dependable, empathetic, and team-oriented.
• Comfortable learning and using multiple computer and telephone systems.

Position Details

• Full-time position
• In-office work in Miami, Florida
• Monday through Friday
• Opportunities for professional growth

Benefits

• Medical, dental, and vision coverage after 90 days
• Paid time off
• Paid federal holidays
• 401(k) plan with a 3% employer contribution after one year of eligibility
• Short-term disability benefits after one year
• Pension plan subject to the applicable vesting schedule

Canizares Law Group, LLC is an equal opportunity employer.