Bilingual Front Desk Specialist – Patient Care

Access Community Health Network; Chicago (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Tuition reimbursement

Healthcare coverage

Generous PTO

403(B) retirement plan

Life Insurance

Cross-departmental collaboration

Job summary

ACCESS Community Health Network is seeking a friendly, patient-focused Front Desk Receptionist in our Chicago location. You will greet patients, collect data, schedule visits, process payments, and ensure a smooth, welcoming experience in a busy, supportive environment.

Qualifications include a high school diploma or equivalent, basic computer skills, and the ability to work some evenings and Saturdays. Bilingual English/Spanish and Epic EMR experience are preferred; CPR/BLS certification is a

Qualifications

• Front desk receptionist experience preferred in healthcare.

Responsibilities

• Serve as patients’ first point of contact and create a welcoming environment at the front desk.
• Guide patients through check-in, data collection, appointment scheduling, and payments.
• Deliver high-quality customer service to support patient-centered care.
• Participate in efforts to improve patient care and community health outcomes.
• Receive comprehensive training with Epic EMR.

Skills

Bilingual English/Spanish

Basic computer skills

Education

High school diploma or equivalent

Tools

Epic EMR

Job description

ACCESS Community Health Network is seeking a friendly, patient-focused Front Desk Receptionist in our Chicago location. You will greet patients, collect data, schedule visits, process payments, and ensure a smooth, welcoming experience in a busy, supportive environment.

Qualifications include a high school diploma or equivalent, basic computer skills, and the ability to work some evenings and Saturdays. Bilingual English/Spanish and Epic EMR experience are preferred; CPR/BLS certification is a