Bilingual Front Desk Specialist — Hospitality, Travel Perks

Capital Vacations, LLC; Florida; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid time off

Medical/Dental with employer contrib.

Voluntary Life Insurance

Company-paid life insurance

Travel Perks to Resort Locations

Perks Program

Job summary

Capital Vacations, LLC is seeking a Hospitality Specialist to join the Hollywood, FL front desk team. You will provide a warm welcome, check guests in/out, and manage guest inquiries with a focus on satisfaction throughout their stay.

You will balance daily revenue, post charges, handle reservations, and coordinate with other departments to ensure smooth service. Prior hospitality or customer service experience is preferred.

Qualifications

• Customer service experience and a hospitality mindset.
• Strong communication and problem-solving skills.
• Ability to manage guest needs and inquiries with courtesy.

Responsibilities

• Check guests in/out and post room charges accurately.
• Answer guest questions about local restaurants and attractions.
• Coordinate with departments to fulfill guest requests.
• Perform nightly audit tasks and monitor cash handling.
• Open/close cash drawers and run cashier reports daily.
• Maintain a warm, welcoming front desk environment.

Skills

Customer service

Hospitality

Front desk operations

Cash handling

Education

High School Diploma/GED

Tools

SPI system

Job description

Capital Vacations, LLC is seeking a Hospitality Specialist to join the Hollywood, FL front desk team. You will provide a warm welcome, check guests in/out, and manage guest inquiries with a focus on satisfaction throughout their stay.

You will balance daily revenue, post charges, handle reservations, and coordinate with other departments to ensure smooth service. Prior hospitality or customer service experience is preferred.