Bilingual Front Desk Receptionist - Spanish & Scheduling

National Vision, Inc.; Oak Lawn (IL); Hybrid; USD 29,000 - 42,000; Full time

Benefits offered by this job

401k

Flex Spending Account

Paid Time Off

Company Holidays

Employee Eyewear Discount

Overtime pay

Educational courses

Internal promotions

Job summary

National Vision, Inc. is seeking a Front Desk Receptionist - Bilingual Spanish to greet customers, route calls, and support daily store operations with a friendly, professional presence.

Responsibilities include handling phone lines, scheduling appointments, managing patient records, verifying information with care, and assisting with insurance documentation. Bilingual English/Spanish required.

Qualifications

• Fluent in reading and speaking both English and Spanish.
• Experience as a Receptionist, Front Office Representative or similar role preferred but not required.
• 0-2 years related experience or training preferred.
• Experience handling multiple phone lines preferred.
• Strong organizational skills required.

Responsibilities

• Greet and assist customers and manage the flow of people in the store.
• Answer, screen, and forward incoming calls.
• Schedule and confirm appointments and classes; manage patient records.
• Obtain/verify information for managed care plans and insurance as needed.
• Maintain reception area tidy and stocked with materials.

Skills

Bilingual English/Spanish

Job description

National Vision, Inc. is seeking a Front Desk Receptionist - Bilingual Spanish to greet customers, route calls, and support daily store operations with a friendly, professional presence.

Responsibilities include handling phone lines, scheduling appointments, managing patient records, verifying information with care, and assisting with insurance documentation. Bilingual English/Spanish required.