Bilingual Front Desk Pro: Guest Services & Security

FirstService Residential; Miami (FL); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical plans

Dental coverage

Vision coverage

401k with company match

Paid holidays

Job summary

FirstService Residential is seeking a Front Desk Associate in Miami to greet residents and guests, answer inquiries, and manage access control with a professional, service-oriented approach.

The role requires strong communication skills, multitasking, and the ability to operate security systems and logs. Candidates should be comfortable with part-time to full-time schedules and weekend hours as needed.

Qualifications

• High school diploma or equivalency preferred.
• College level courses in business or hospitality preferred.

Responsibilities

• Greet and direct Residents, guests, and invitees.
• Meet and greet residents; check guests and service providers in/out.
• Monitor Emergency Response System and Electronic Security Control Systems.
• Operate and monitor electronic security controls and maintain daily logs.
• Respond to emergency situations in a timely and efficient manner.
• Maintain a safe and secure environment throughout the building.
• Handle daily administrative tasks as assigned by on-site manager.
• Follow safety procedures and maintain a safe work environment.
• Willingness to perform other duties as required by management.
• Work extended hours and weekends based on project requirements.

Skills

Communication

Telephone skills

Customer service

Multitasking

Written communication

Verbal communication

Languages

Education

High school diploma or GED

Business or Hospitality coursework

Tools

Computer literacy

Job description

FirstService Residential is seeking a Front Desk Associate in Miami to greet residents and guests, answer inquiries, and manage access control with a professional, service-oriented approach.

The role requires strong communication skills, multitasking, and the ability to operate security systems and logs. Candidates should be comfortable with part-time to full-time schedules and weekend hours as needed.