Evening Front Desk & Security Coordinator

FirstService Residential; Miami Beach (FL); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Health plans

Dental coverage

Vision coverage

Paid holidays

401(k) with company match

Job summary

FirstService Residential is seeking a Front Desk Associate in Miami Beach, FL. The role requires greeting residents, guests, and service providers, coordinating access, and monitoring security systems while maintaining logs and handling inquiries with professionalism.

The position emphasizes strong customer service, clear communication, and the ability to work independently, with potential for additional duties as needed.

Qualifications

• High school diploma or equivalency preferred.
• College level courses in business or hospitality preferred.
• 2–3 years of business experience preferred.
• Computer literacy and familiarity with information systems preferred.
• Effective written and verbal communication skills.
• Multiple language fluency is desirable.
• Strong customer service and interpersonal skills required.

Responsibilities

• Demonstrates excellent customer service, communication, and time management skills.
• Greets and directs Residents, guests, and invitees.
• Monitors and controls Electronic Security Control Systems.
• Responds to emergency situations in a timely and efficient manner.
• Maintains a daily log, records, and forms.
• Resolves and follows-up on all complaints/issues.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Education

High school diploma or equivalent

College-level courses in business or hospitality

Tools

Computer literacy

Job description

FirstService Residential is seeking a Front Desk Associate in Miami Beach, FL. The role requires greeting residents, guests, and service providers, coordinating access, and monitoring security systems while maintaining logs and handling inquiries with professionalism.

The position emphasizes strong customer service, clear communication, and the ability to work independently, with potential for additional duties as needed.