Bilingual Front Desk Specialist — Medical Clinic

Hope Christian Health Center; North Las Vegas (NV); On-site; USD 22,000 - 30,000; Full time

Job summary

Hope Christian Health Center is seeking a Front Desk Associate to support patient-centered care in a medical home setting. The role involves verifying patient identity and insurance, collecting intake forms, updating the EMR, and preparing documents to ensure accurate data entry for referrals and appointments.

The ideal candidate will be fluent in English and Spanish, have at least a high school diploma, and possess 2+ years of front desk experience in a medical clinic.

Qualifications

• Fluency in English and Spanish required.
• High School Diploma or equivalent required.
• 2+ years front desk experience in a medical clinic preferred.

Responsibilities

• Greets patients and verifies identity and insurance; checks eligibility for Sliding Fee Scale.
• Updates EMR and scheduling, collects co-pays, and records patient information accurately.
• Collects patient payments and posts to billing in the EMR system; manages referrals.
• Maintains patient confidentiality and HIPAA compliance; supports front office operations.

Skills

English

Spanish

Education

High School Diploma or equivalent

Job description

Hope Christian Health Center is seeking a Front Desk Associate to support patient-centered care in a medical home setting. The role involves verifying patient identity and insurance, collecting intake forms, updating the EMR, and preparing documents to ensure accurate data entry for referrals and appointments.

The ideal candidate will be fluent in English and Spanish, have at least a high school diploma, and possess 2+ years of front desk experience in a medical clinic.