Bilingual Front Desk & Telehealth Concierge

IBI Clinic; Tampa (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Supportive Team

Professional Growth

Southeast Growth

Premium Benefits

Job summary

IBI Clinic is seeking a bilingual Clinical Receptionist to join our Ambulatory Surgery Center team. You will manage patient intake, scheduling, billing, and follow-ups while promoting services and ensuring a positive patient journey.

The role emphasizes strong sales skills, EMR proficiency, and excellent communication with physicians and patients in a fast-paced healthcare environment. Fluency in Spanish is a plus.

Qualifications

• Strong sales, conversion and closing skills required.
• Bilingual preferred; fluency in English and Spanish is a plus.
• Excellent communication with physicians, staff and patients.
• EMR proficiency and telemedicine system familiarity.
• Detail-oriented administration of patient intake, scheduling and billing.

Responsibilities

• Provide exceptional patient care through effective bilingual communication.
• Manage telehealth appointments and clinic systems.
• Assist patients with inquiries, scheduling and follow-ups; upsell services.
• Maintain accurate patient records and medical admin tasks.
• Collaborate with medical staff for seamless patient experience.
• Participate in social media and marketing content.

Skills

Strong sales

Conversion skills

Closing skills

Social Media Savvy

Bilingual (English/Spanish) preferred

Excellent communication

EMR proficiency

Technical aptitude for telemedicine

Administrative excellence

Attention to detail

Job description

IBI Clinic is seeking a bilingual Clinical Receptionist to join our Ambulatory Surgery Center team. You will manage patient intake, scheduling, billing, and follow-ups while promoting services and ensuring a positive patient journey.

The role emphasizes strong sales skills, EMR proficiency, and excellent communication with physicians and patients in a fast-paced healthcare environment. Fluency in Spanish is a plus.