Bilingual Medical Front Desk & Patient Care Coordinator

Florida-Digestive-Health-Specialists-LLP; Tampa (FL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health Insurance

Retirement Plan

Paid Time Off

Paid Holidays

Job summary

Florida Digestive Health Specialists (FDHS) is seeking a Front Desk Coordinator in Tampa, FL. This full-time clerical role focuses on patient reception, appointment scheduling, and front desk operations to ensure smooth daily workflow.

Ideal candidates are bilingual (English/Spanish) with at least two years in a medical office, familiar with scheduling software and HIPAA. FDHS offers comprehensive benefits and a collaborative team environment.

Qualifications

• High school diploma or equivalent required.
• At least two years of experience in a medical office or healthcare setting required.
• Excellent verbal and written communication skills with patients and healthcare professionals.
• Strong organizational skills and multitasking ability in a fast-paced environment.
• Must be bilingual (English/Spanish).
• Empathetic and compassionate demeanor with professional demeanor.
• Proficiency in scheduling software preferred.
• Proficiency in using eClinicalWorks (eCW) EMR system preferred.
• Prior billing experience preferred.

Responsibilities

• Greet patients and visitors with a warm, welcoming demeanor.
• Ensure completion of patient paperwork, sign-in, and scheduling of appointments.
• Answer phone calls, take messages, and redirect calls as necessary.
• Keep appointments on schedule by notifying providers of arrivals and delays.
• Communicate effectively with patients, medical staff, and team members.
• Maintain patient records and HIPAA confidentiality.
• Assist with other administrative tasks as assigned by management.

Skills

Bilingual English/Spanish

Customer service

Medical office experience

Scheduling software

eCW (eClinicalWorks)

Education

High school diploma or equivalent

Tools

eCW (eClinicalWorks)

Job description

Florida Digestive Health Specialists (FDHS) is seeking a Front Desk Coordinator in Tampa, FL. This full-time clerical role focuses on patient reception, appointment scheduling, and front desk operations to ensure smooth daily workflow.

Ideal candidates are bilingual (English/Spanish) with at least two years in a medical office, familiar with scheduling software and HIPAA. FDHS offers comprehensive benefits and a collaborative team environment.