Patient-First Front Desk Coordinator | Medical Office

Florida Digestive Health Specialists, LLP; Port Charlotte (FL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Paid holidays

Positive work environment

Job summary

Florida Digestive Health Specialists, LLP is seeking a Front Desk Coordinator to provide exceptional patient service and seamless front-desk operations at our Port Charlotte site. You will greet patients, manage paperwork and sign-ins, and support scheduling and communication with medical staff.

Ideal candidates have healthcare front-desk experience, strong communication skills, and a focus on accuracy and empathy.

Qualifications

• Provide excellent customer service to patients and visitors.
• Manage patient paperwork, sign-in, and scheduling.
• Answer phones, take messages, and direct calls as needed.
• Keep appointments on schedule and inform providers of delays.
• Communicate effectively with patients, staff and providers.
• Verify insurance and process copayments daily.
• Maintain accurate patient records and HIPAA confidentiality.
• Maintain a clean, organized front desk and reception area.
• Assist with other administrative tasks as assigned.
• Adhere to policies and adapt to changing priorities.

Responsibilities

• Greet patients and visitors with a warm, welcoming demeanor.
• Ensure completion of patient paperwork and sign-in procedures.
• Answer calls, take messages, and redirect as necessary.
• Monitor and manage patient appointments and delays.
• Maintain patient records and ensure HIPAA compliance.

Skills

Verbal communication

Written communication

Organization

Multitasking

Empathy

Scheduling software

EMR systems

Team collaboration

Education

High school diploma or equivalent

Tools

Scheduling software

EMR systems

Job description

Florida Digestive Health Specialists, LLP is seeking a Front Desk Coordinator to provide exceptional patient service and seamless front-desk operations at our Port Charlotte site. You will greet patients, manage paperwork and sign-ins, and support scheduling and communication with medical staff.

Ideal candidates have healthcare front-desk experience, strong communication skills, and a focus on accuracy and empathy.