Patient-First Front Desk Pro | Medical Office Concierge

Florida Digestive Health Specialists LLP; Brandon (FL); On-site; USD 31,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Paid holidays

Job summary

Florida Digestive Health Specialists LLP is seeking a Front Desk Coordinator to join our Brandon, FL team. You will greet patients, manage paperwork, schedule appointments, verify insurance, collect copays, and maintain accurate records at the front desk.

The role requires ECW experience, strong communication skills, and professionalism in a fast-paced medical office environment. Competitive benefits and growth opportunities are offered.

Qualifications

• High school diploma or equivalent required.
• Previous experience in a medical office or healthcare setting preferred.
• Excellent verbal and written communication skills with patients and healthcare professionals.
• Strong organizational skills with ability to multitask in a fast-paced environment.
• Empathetic and compassionate demeanor with care and professionalism.

Responsibilities

• Greet patients and visitors with a warm and welcoming demeanor.
• Manage patient paperwork, sign-in, and scheduling of patients.
• Answer phone calls, take messages, and redirect calls as necessary.
• Maintain distribution of faxes and manage communications.
• Schedule appointments and procedures and coordinate time slots.
• Request authorizations for visits and procedures when needed.
• Verify insurance information and reconcile copayments daily.
• Maintain accurate patient records and ensure HIPAA compliance.
• Maintain front desk organization and cleanliness.
• Assist with additional administrative tasks as assigned by management.

Skills

Customer service

Verbal and written communication

EMR experience

Scheduling software

HIPAA compliance

Education

High school diploma or equivalent

Tools

EMR systems

Scheduling software

Job description

Florida Digestive Health Specialists LLP is seeking a Front Desk Coordinator to join our Brandon, FL team. You will greet patients, manage paperwork, schedule appointments, verify insurance, collect copays, and maintain accurate records at the front desk.

The role requires ECW experience, strong communication skills, and professionalism in a fast-paced medical office environment. Competitive benefits and growth opportunities are offered.