Compassionate Front Desk Coordinator — Patient Care

Florida Digestive Health Specialists; Bradenton (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

Retirement plan

Paid time off

Paid holidays

Positive work environment

Collaborative culture

Job summary

Florida Digestive Health Specialists is seeking a Front Desk Coordinator to support patient care and efficient office operations. You will greet patients, manage sign-in and scheduling, answer calls, verify insurance, and keep accurate records in the EMR system.

The role requires strong communication, empathy, and organization in a medical setting, with a focus on HIPAA compliance and teamwork within a multi-location practice.

Qualifications

• High school diploma or equivalent required.
• Previous experience in a medical office or healthcare setting preferred.
• Excellent verbal and written communication with patients and healthcare staff.
• Strong organizational skills to multitask in a fast-paced environment.
• Empathetic and compassionate demeanor with professionalism.

Responsibilities

• Greet patients and visitors warmly and professionally.
• Manage patient paperwork, sign-in, and scheduling.
• Answer calls, take messages, and redirect as needed.
• Keep patient appointments on schedule and notify providers of delays.
• Verify insurance information and reconcile copays daily.
• Maintain accurate patient records in the EMR system.
• Adhere to HIPAA and protect patient confidentiality.
• Maintain front desk cleanliness and organization.
• Assist with additional tasks as assigned by management.

Skills

Communication

Multitasking

Empathy

Professionalism

Team collaboration

Education

High school diploma or equivalent

Tools

Scheduling software

EMR systems

Job description

Florida Digestive Health Specialists is seeking a Front Desk Coordinator to support patient care and efficient office operations. You will greet patients, manage sign-in and scheduling, answer calls, verify insurance, and keep accurate records in the EMR system.

The role requires strong communication, empathy, and organization in a medical setting, with a focus on HIPAA compliance and teamwork within a multi-location practice.