Patient Services Front Desk Coordinator

Florida Digestive Health Specialists, LLP; Sarasota (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Paid holidays

Job summary

Florida Digestive Health Specialists, LLP is seeking a Front Desk Coordinator to join our team. You will provide exceptional patient service, manage front desk duties, and support smooth operations at the intake area.

The ideal candidate will greet patients, handle paperwork, scheduling, and insurance verification, while maintaining accurate records in a HIPAA-compliant environment. A positive, collaborative work style and strong organizational skills are essential for success.

Qualifications

• High school diploma or equivalent required.
• Experience in a medical office or healthcare setting preferred.
• Excellent verbal and written communication skills with patients and healthcare professionals.
• Strong organizational skills with the ability to multitask and prioritize tasks in a fast-paced environment.
• Proficiency in using scheduling software and EMR systems.
• Ability to maintain professionalism and confidentiality under HIPAA.

Responsibilities

• Greet patients and visitors with a warm, welcoming demeanor.
• Ensure completion of patient paperwork, sign-in, and security procedures; schedule patients.
• Answer phone calls, take messages, and redirect as necessary.
• Keep patient appointments on schedule; notify providers of arrivals and delays.
• Communicate effectively with patients, medical staff, and team members.
• Verify insurance information and reconcile copays daily.
• Maintain accurate patient records and HIPAA compliance.
• Maintain front desk and reception area cleanliness and organization.
• Assist with other administrative tasks as assigned.

Skills

Communication

Multitasking

Empathy

EMR proficiency

HIPAA compliance

Team collaboration

Education

High school diploma or equivalent

Tools

Scheduling software

EMR systems

Job description

Florida Digestive Health Specialists, LLP is seeking a Front Desk Coordinator to join our team. You will provide exceptional patient service, manage front desk duties, and support smooth operations at the intake area.

The ideal candidate will greet patients, handle paperwork, scheduling, and insurance verification, while maintaining accurate records in a HIPAA-compliant environment. A positive, collaborative work style and strong organizational skills are essential for success.