Front Desk Specialist: Patient Care & Scheduling

Florida Digestive Health Specialists, LLP; Venice (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Paid holidays

Job summary

Florida Digestive Health Specialists, LLP (FDHS) is seeking a Front Desk Coordinator to support compassionate patient care across our gastroenterology practice. You will greet patients, manage appointments, handle inquiries, verify insurance, and maintain accurate records in a HIPAA-compliant environment.

Ideal candidates have experience in medical office settings, strong communication, and the ability to multitask in a fast-paced health care environment.

Qualifications

• High school diploma or equivalent required.
• Previous experience in a medical office or healthcare setting preferred.
• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to multitask in a fast-paced environment.
• Empathetic and compassionate demeanor with professionalism under pressure.
• Proficiency in scheduling software and EMR systems.

Responsibilities

• Greet patients and visitors with a warm, welcoming demeanor.
• Manage patient paperwork, sign‑in, and scheduling.
• Answer phone calls, take messages, and route inquiries.
• Keep appointments on schedule and notify providers of delays.
• Maintain accurate patient records and HIPAA compliance.
• Verify insurance information and process copays daily.
• Maintain front desk cleanliness and organization.
• Assist with additional administrative tasks as assigned.

Skills

Excellent communication

Customer service

Organizational skills

Multitasking

Professionalism

Team collaboration

Adaptability

Education

High school diploma or equivalent

Tools

Scheduling software

EMR systems

Job description

Florida Digestive Health Specialists, LLP (FDHS) is seeking a Front Desk Coordinator to support compassionate patient care across our gastroenterology practice. You will greet patients, manage appointments, handle inquiries, verify insurance, and maintain accurate records in a HIPAA-compliant environment.

Ideal candidates have experience in medical office settings, strong communication, and the ability to multitask in a fast-paced health care environment.