Bilingual Front Desk Coordinator — Patient Experience Leader

AssociatesMD Medical Group; Plantation (FL); Presencial; USD 32 000 - 52 000; Tempo integral

Resumo da oferta

AssociatesMD Medical Group in Florida seeks a high-energy Bilingual Front Desk Coordinator to join our primary care team. You will be the first contact, manage office flow, and ensure patients feel welcomed and supported from the moment they walk through the door.

Fluent English and Spanish is required; you will handle scheduling, insurance verification, copays, and referrals using eClinicalWorks in a fast-paced environment.

Qualificações

• Fluent in English and Spanish required, capable of assisting a diverse patient population.
• Comfortable navigating electronic medical records and modern office software.
• Excellent customer service mindset with calm, empathetic demeanor.
• Strong attention to detail in data entry and scheduling.

Responsabilidades

• Greet patients, verify insurance, and update demographics in the EMR system.
• Communicate with English and Spanish-speaking patients for scheduling and inquiries.
• Handle patient check-outs, collect copays, and coordinate referrals.
• Coordinate flow between waiting room and exam room with clinical team.
• Maintain HIPAA confidentiality and compliance.

Conhecimentos

Bilingual in English and Spanish

Tech-Savvy

Customer Service

Detail-Oriented

Ferramentas

eClinicalWorks

Descrição da oferta de emprego

AssociatesMD Medical Group in Florida seeks a high-energy Bilingual Front Desk Coordinator to join our primary care team. You will be the first contact, manage office flow, and ensure patients feel welcomed and supported from the moment they walk through the door.

Fluent English and Spanish is required; you will handle scheduling, insurance verification, copays, and referrals using eClinicalWorks in a fast-paced environment.