Bilingual Front Desk Coordinator - Primary Care

CloseKnit MSO; Rockville (MD); On-site; USD 21,000 - 30,000; Full time

Job summary

CloseKnit MSO seeks a Front Desk Receptionist to warmly greet patients and visitors, manage check-in/check-out, and support front desk operations in a healthcare setting.

The role requires strong communication, attention to detail, and the ability to multitask in a fast-paced environment. Bilingual English/Spanish skills are required, with experience in EHR systems and appointment scheduling preferred.

Qualifications

• High school diploma or equivalent; healthcare admin education is a plus.
• Experience in a receptionist or administrative role, preferably healthcare.
• Strong communication and interpersonal skills with diverse populations.
• Proficient with office equipment and EHR systems.

Responsibilities

• Greet patients and visitors warmly as the first point of contact.
• Assist check-in/check-out and collect accurate information.
• Manage appointment scheduling, reschedule, and confirm bookings.
• Answer calls promptly, provide information, and direct to the right staff.
• Perform administrative tasks like data entry and patient records management.
• Assist with billing and insurance verification when needed.

Skills

Bilingual English/Spanish

Customer service

Communication

Multitasking

Education

High school diploma or equivalent

Tools

EHR systems

Appointment scheduling software

Insurance verification software

Job description

CloseKnit MSO seeks a Front Desk Receptionist to warmly greet patients and visitors, manage check-in/check-out, and support front desk operations in a healthcare setting.

The role requires strong communication, attention to detail, and the ability to multitask in a fast-paced environment. Bilingual English/Spanish skills are required, with experience in EHR systems and appointment scheduling preferred.