Bilingual Front Desk Coordinator

8350 Oak Street Health MSO LLC; Odessa (TX); On-site; USD 35,000 - 59,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

Oak Street Health Welcome Coordinator in Odessa, TX is responsible for greeting patients, assisting with check-in and forms, and supporting front-desk operations to ensure a smooth patient experience.

The role requires basic Google Suite skills, professional phone etiquette, and a friendly, flexible attitude. US work authorization is required; multilingual abilities are a plus. This full-time position offers comprehensive benefits and growth opportunities.

Qualifications

• Strong computer skills
• Basic knowledge of Google Suite
• Professional phone etiquette
• Fluency in Spanish, Polish, Russian, or other languages spoken by communities we serve
• US work authorization
• Experience in customer service preferred
• Some college preferred

Responsibilities

• Welcoming patients and guests
• Conducting visit check-in and assisting patients with required forms
• Collecting co-pays
• Updating patient information and making changes in electronic medical record platform
• Scheduling/rescheduling appointments within electronic medical records platform
• Managing phone lines by answering, taking messages, and conducting outbound calls as instructed
• Managing faxes in the electronic fax platform
• Maintaining the cleanliness of the Welcome and Community Room areas
• May be required to float to other centers in the region on an infrequent basis
• Other duties as assigned

Skills

Strong computer skills

Google Suite

Phone etiquette

Multilingual capability

US work authorization

Customer service experience

Education

Some college

Tools

Google Suite

Job description

Oak Street Health Welcome Coordinator in Odessa, TX is responsible for greeting patients, assisting with check-in and forms, and supporting front-desk operations to ensure a smooth patient experience.

The role requires basic Google Suite skills, professional phone etiquette, and a friendly, flexible attitude. US work authorization is required; multilingual abilities are a plus. This full-time position offers comprehensive benefits and growth opportunities.