Bilingual Front Desk & Client Services Coordinator

Jewish Family & Children's Service of Arizona; Phoenix (AZ); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical benefits

Vision & Dental

PPO/HSA/FSA options

STD/LTD/AD&D Insurance

Pet insurance

Professional development

Bilingual differential

Paid time off

Wellness coaching

Employee assistance program

Loan forgiveness eligibility

Job summary

Jewish Family and Children's Service of Arizona in Phoenix seeks a Client Representative for the front desk of our clinic. You will handle intake, scheduling, and records in a busy health-care environment.

Ideal candidates are 21+, with a high school diploma, strong public contact skills, and a 45 wpm typing ability. Spanish-English bilinguals are preferred to assist our diverse client base.

Qualifications

• Public-facing customer service experience at a clinic or office.
• Typing speed at least 45 words per minute with accuracy.
• Bilingual Spanish-English preferred to serve diverse clients.

Responsibilities

• Provide front-desk clerical and intake support for the clinic.
• Schedule client appointments and verify insurance when needed.
• Input client data into billing system and update records.
• Answer calls and coordinate interpreter services as required.
• Scan, import, and organize client documents per procedures.
• Coordinate with staff on referrals and primary care coordination.
• Assist clinical staff with paperwork and office procedures.

Skills

Public contact experience

Typing 45 wpm

Bilingual Spanish-English (preferred)

Education

High school diploma or GED

Job description

Jewish Family and Children's Service of Arizona in Phoenix seeks a Client Representative for the front desk of our clinic. You will handle intake, scheduling, and records in a busy health-care environment.

Ideal candidates are 21+, with a high school diploma, strong public contact skills, and a 45 wpm typing ability. Spanish-English bilinguals are preferred to assist our diverse client base.