Bilingual Front Desk & Office Admin — HR & Events

The Worker; Phoenix (AZ); On-site; USD 25,000 - 28,000; Full time

Job summary

The Worker seeks a professional Receptionist to provide essential administrative support and ensure every visitor feels welcome at our Phoenix offices. You will greet clients, manage calls, coordinate mail and supplies, and assist HR with routine tasks to support daily operations.

Qualified candidates type at least 45 WPM, are fluent in English and Spanish, and can obtain a Level One Fingerprint Clearance Card. A High School diploma is required and prior clerical experience is a plus.

Qualifications

• High School diploma is required.
• Clerical or related administrative experience preferred but not required.
• Typing speed of 45 WPM minimum.
• Bilingual Spanish required.
• Must be able to obtain and maintain a Level One Fingerprint Clearance Card prior to hire.

Responsibilities

• Opens the office in the morning, brews coffee, posts office signage, stocks kitchen and bathroom supplies, and ensures that the office is ready for business daily.
• Greets clients, visitors, and guests; determines the purpose of each person's visit and directs or escorts them to the appropriate location.
• Prioritization in answering, screening, and transferring phone calls to appropriate staff; takes messages and schedules appointments.
• Maintains the voicemail system, ensuring that all voicemails are responded to in an efficient manner, or redirected to the appropriate recipient.
• Receives mail, documents, packages, and courier deliveries and distributes them; responsible for traveling to off-site mailboxes to pick up mail and distribute accordingly.
• Responsible for retrieving and filing all required initial client paperwork in Salesforce.
• Responds to and resolves inquiries regarding services offered by The Worker, as well as any other relevant questions.
• Orders and coordinates office supplies and delivery to both office locations.
• Coordinates and plans quarterly employee engagement events, ensuring that events and food are within the designated budget as determined by the Finance Department.
• Manages the conference room reservations as well as all necessary meeting meals.
• Maintains front- and back-office cleanliness daily.
• Assists the HR department with various HR-related tasks, such as monthly exclusion list(s) verification, licensing certification, employment status reporting, and resume screening, among other tasks as assigned.
• Operates office equipment, including printer, personal desktop computer, and other standard office equipment as necessary.

Skills

Typing 45 WPM

Verbal communication

Written communication

Interpersonal skills

Customer service

Organizational skills

Time management

MS Office

Bilingual Spanish

Fingerprint clearance

Education

High School diploma

Tools

Microsoft Office Suite

Job description

The Worker seeks a professional Receptionist to provide essential administrative support and ensure every visitor feels welcome at our Phoenix offices. You will greet clients, manage calls, coordinate mail and supplies, and assist HR with routine tasks to support daily operations.

Qualified candidates type at least 45 WPM, are fluent in English and Spanish, and can obtain a Level One Fingerprint Clearance Card. A High School diploma is required and prior clerical experience is a plus.