Bilingual Practice Coordinator - Front Desk & Admin

Advanced-Behavioral-Health,-Inc.; Gaithersburg (MD); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with employer match

Dependent Care FSAs

Voluntary Life Insurance

Disability coverage

Job summary

Advanced Behavioral Health, Inc. is seeking a Bilingual Practice Coordinator to handle non-clinical duties from greeting patients to accurate data entry.

The role requires managing EMR entries, coordinating appointments, authorizations, and referrals while maintaining confidentiality in a fast-paced clinic environment. Your responsibilities include front desk duties, insurance verification, and communicating with patients in English and Spanish.

Qualifications

• Associates degree or health-related certification required.
• Minimum five years of related experience.
• Bilingual (English/Spanish) required.
• Excellent customer service and communication skills.
• Experience with EMR/scheduling systems preferred.
• Basic computer literacy and ability to multi-task.

Responsibilities

• Greet and check in patients; manage front desk for appointments.
• Enter data accurately into EMR and verify insurance eligibility.
• Schedule, reschedule, and coordinate patient appointments with providers.
• Handle patient reminders and no-show follow-ups 48 hours prior.
• Process authorizations and referrals; maintain confidentiality.
• Assist with administrative duties and site coordination as needed.

Skills

Bilingual English/Spanish

Customer service

Data entry

Organizational skills

Verbal and written communication

Education

Associates degree or health-related certification

Tools

EMR system

Microsoft Office

Job description

Advanced Behavioral Health, Inc. is seeking a Bilingual Practice Coordinator to handle non-clinical duties from greeting patients to accurate data entry.

The role requires managing EMR entries, coordinating appointments, authorizations, and referrals while maintaining confidentiality in a fast-paced clinic environment. Your responsibilities include front desk duties, insurance verification, and communicating with patients in English and Spanish.