Bilingual ER Discharge Coordinator (Spanish/English)

HCA Healthcare, Inc.; Miami (FL); Presencial; USD 45.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Comprehensive benefits

Wellbeing support

Paid time off

401(k) plan with company match

Education assistance

Fertility and family-building benefits

Descripción de la vacante

HCA Florida Mercy Hospital in Miami seeks an ER Discharge Coordinator to manage bedside scheduling as part of our centralized ER and Urgent Care Follow-up programs. You will create a patient-centered experience emphasizing timely follow-up and high-quality service.

Responsibilities include speaking with patients and staff professionally, scheduling follow-up visits bedside when appropriate, ensuring performance standards, delivering exceptional customer service, and contributing ideas to improve

Formación

• One year of related experience preferred.

Responsabilidades

• Speaks with customers, patients and stakeholders in a pleasant and professional manner; Communicates appropriately and clearly with department leadership, co-workers and customers/patients.
• Will schedule patients for follow-up care bedside when appropriate.
• Ensures performance and quality standards are met.
• Provides superior customer service to internal and external customers and patients; Supports the vision and strategy of the organization, positively promotes the services offered, and elevates issues to leadership as appropriate.
• Suggests ideas for positive changes to department policies and procedures.

Conocimientos

Bilingual Spanish/English

Descripción del empleo

HCA Florida Mercy Hospital in Miami seeks an ER Discharge Coordinator to manage bedside scheduling as part of our centralized ER and Urgent Care Follow-up programs. You will create a patient-centered experience emphasizing timely follow-up and high-quality service.

Responsibilities include speaking with patients and staff professionally, scheduling follow-up visits bedside when appropriate, ensuring performance standards, delivering exceptional customer service, and contributing ideas to improve