Bilingual Care Coordinator - Home Health Scheduling

Help At Home, LLC; Sunset Corners (FL); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Comprehensive medical, dental, andvis

401(k) retirement plan

Paid time off and holidays

Employee assistance programs

Wellness initiatives

Job summary

Help At Home, LLC in Miami, FL is seeking a Care Coordinator who is fluent in English and Spanish to support clients and caregivers. This role focuses on caregiver scheduling, care coordination, and delivering excellent client experiences.

You will maintain client files, arrange assignments, monitor performance, and communicate changes to all stakeholders. The position requires HIPAA knowledge, compassion, and strong organizational skills.

Qualifications

• Bilingual in English and Spanish.
• Excellent organizational skills.
• Ability to supervise staff and provide feedback.
• Strong problem-solving abilities.
• Multitasking across responsibilities.
• Compassionate and professional demeanor.

Responsibilities

• Maintain client and employee files and related paperwork.
• Ensure HIPAA-compliant handling of patient records.
• May provide direct training.
• Assign homecare aides based on client needs and Plan of Care.
• Monitor aides to ensure quality personal care.
• Communicate schedules with clients, aides, referrals, and managers.
• May conduct in-home visits with a client each month.
• Prepare and submit routine departmental reports.
• Document client condition and service levels.
• Record client satisfaction surveys and employee trainings as applicable.
• Handle client complaints and escalate issues per policy.
• Educate clients on changes to Plans of Care.
• Maintain positive working relationships with clients, aides, and staff.
• Ensure compliance with laws and company policies.
• Perform other duties as assigned.

Skills

Bilingual English/Spanish

Organizational skills

Staff supervision

Problem solving

Multitasking

Compassionate care

Education

High school diploma or equivalent

Job description

Help At Home, LLC in Miami, FL is seeking a Care Coordinator who is fluent in English and Spanish to support clients and caregivers. This role focuses on caregiver scheduling, care coordination, and delivering excellent client experiences.

You will maintain client files, arrange assignments, monitor performance, and communicate changes to all stakeholders. The position requires HIPAA knowledge, compassion, and strong organizational skills.