Bilingual Enterprise Implementation Lead

GRUBBRR®; Boca Raton (FL); Presencial; USD 95.000 - 130.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Equity opportunity

Office in Boca Raton

In-office collaboration culture

Descripción de la vacante

GRUBBRR is seeking an Implementation Manager to lead end-to-end client onboarding for multi-location deployments across enterprise accounts. This high-visibility, client-facing role requires balancing scope, timeline, and budget while coordinating across internal teams and external stakeholders.

You will oversee training, onboarding, and post-implementation success, with fluent English and Spanish communication as needed.

Formación

• Bachelor's degree or equivalent experience in a relevant field.
• 3–7 years of project management, implementation, or enterprise onboarding experience.
• Experience managing complex, multi-site deployments.
• Proven ownership of scope, timelines, budgets, and delivery outcomes.
• Strong stakeholder management, including executive-level communication.
• Ability to manage multiple concurrent, high-complexity projects.
• Excellent negotiation, conflict resolution, and escalation skills.
• Comfortable collaborating with technical teams and supporting deployment activities.

Responsabilidades

• Lead end-to-end client onboarding for multi-location deployments across enterprise accounts.
• Balance scope, timeline, budget, and stakeholder alignment; own outcomes.
• Coordinate across Product, Engineering, QA, Operations, and Customer Success.
• Drive requirements gathering and create project deliverables with technical design docs.
• Oversee training, onboarding, and operational discussions in English and Spanish when needed.
• Manage go-live, post-implementation support, and customer success handoff.

Conocimientos

Project management

Stakeholder management

Multi-site deployments

Budget & scope ownership

Negotiation & conflict resolution

Executive communication

Technical coordination

On-site coordination

Educación

Bachelor's degree in Business, IT, Communications, or equivalent

Herramientas

PMP certification

Descripción del empleo

GRUBBRR is seeking an Implementation Manager to lead end-to-end client onboarding for multi-location deployments across enterprise accounts. This high-visibility, client-facing role requires balancing scope, timeline, and budget while coordinating across internal teams and external stakeholders.

You will oversee training, onboarding, and post-implementation success, with fluent English and Spanish communication as needed.